Contact Us

Use the form on the right to contact us. 

Or give us a ring in the office on 01286 673 947. 

Please leave a message if there is no answer and we will get back to you. We are not always guaranteed at the office out of opening hours. 

 

 

OPEN 12-4 PM

THURSDAY / FRIDAY / SATURDAY

Cefn Uchaf, Rhostrahwfa, Llangefni
Anglesey, Wales, LL77 7AQ
United Kingdom

01248750529

DELIVERY / DANFONIAD

When purchasing pieces through our website there are 4 different options on how to get the item from us to you. 

1. Free Collection in store. 

All our pieces are available for collection from our store (Roberts & Astley, 21 High Street, Caernarfon. LL551RH). If your local to North Wales, this is a great option. All you have to do is proceed to the online checkout with your desired item, and chose "free collection in store" option on the delivery page, proceed to payment and collect it at a time convenient to you. 

2. Free Standard UK Postal Delivery. 

There are 2 different types of pieces we sell, items that can be posted (small and lighter items for example, home decor, mirrors, lighting), and larger items that will need a courier to deliver (sideboards, desks, armchairs etc). We offer free standard UK postal delivery on all items that can be sent via post. If the items don't qualify for postal delivery, you will be prompted when trying to add the items to your Cart. 

3. 48 Hour tracked UK postal delivery via Parcel force.

Need something in a rush, for a deadline or just simply got to have ASAP? There's an extra option on the delivery page which is calculated using the weight/size of the item starting from £13.95.

4.  Delivery via Courier   

Although a lot of our pieces can be safely mailed, there are some larger / heavier pieces that will need a courier or collection. 

When adding these larger items to your Cart, you will be notified that the item is too large / heavy to be posted via a standard postal service, and will be given options to chose. the options are to pick up in store, arrange your own courier, or email us for a quote. 

If you want us to arrange the delivery on your behalf you will need to email us before purchasing the item.  

The cost will vary slightly depending on the size / No. of pieces, location, and timings.

If you are between 10/50 miles we can deliver it for you , please contact us for a quote

If you are further than 50 miles , we have negotiated a flat rate of £75 all over the UK , £100 if the item is heavy and needs to be carried up any stairs/flats

To obtain a quote or discuss delivery please use the enquiry form below.

If you are arranging your own courier for collection of goods, great! But we can’t be held responsible for items that are lost or damaged during transit, it’s a good idea to be aware of the hauliers insurance policy and terms & conditions. If requested we can for a small charge wrap all items, and what this will entail should be discussed with us at least 2 working days  prior to collection. Do note that some carriers will not cover damage to items that they have not packed themselves even if they do not offer a packing service.

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International / Overseas Delivery 

We are able to post Internationally / Overseas, please contact us for a postage quote.